This may sound weird, but I was craving oatmeal with bananas and honey from the Corner Bakery the other day. They were advertising it in the newspaper with a full color picture and it looked delicious. My husband took me there the other morning and when I ordered it (with my mouth watering), this is what the server said, "We don't got no more."
And no, that is not a typo. She really said, "We don't got no more."
I don't know what depressed me more-the lack or oatmeal or the lack of grammar.
So we left. My husband didn't want to eat there anyway. We ended up at Five Guys Burgers. I had never been there but they were supposed to be the "greatest burgers" in the world. Whatever. I ordered a grilled cheese sandwich because California passed a law mandating restaurants to post calories next to menu items.
Oh, and when I ordered my grilled cheese the server asked, "What do you want on that?"
To make a long story short (I know. Too late.) I got a grilled inside-out hamburger bun with cold cheese. The cheese was not melted. At all.
This story could go on for years but I will just tell you (surprise!) that I took it back and the second one (surprise!) was the same as the first. And so on and so on . . .
The moral of the story is not what you expect. It's really not about poor grammar, poor oatmeal stocking, or even poor cheese-melting, It's about customer service! Out of oatmeal? "I am sorry, may I suggest this or that?" Cold grilled cheese? "I AM SORRY. The next one will be perfect. And on the house!"
If those conversations had taken place The Corner Bakery and Five Guys Burgers would not have lost a paying customer.